:root {
  --bg: #eaf3f9;
  --card-bg: #ffffff;
  --text: #10202e;
  --muted: #5c7386;
  --border: #d7e6ef;
  --primary: #005483;
  --primary-dark: #003a5c;
  --accent: #21bdf0;
  --accent-dark: #0aa0d3;
  --danger: #b3261e;
  --whatsapp: #25d366;
  --whatsapp-dark: #1cab52;
  --badge-lead: #21bdf0;
  --badge-cadastro: #8b5cf6;
  --badge-assinatura: #005483;
  --badge-perdido: #9ca3af;
  --badge-cancelado: #b3261e;
  --radius: 12px;
}

* { box-sizing: border-box; }
html, body { overflow-x: hidden; }

body {
  margin: 0;
  background: var(--bg);
  color: var(--text);
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Arial, sans-serif;
  font-size: 16px;
  line-height: 1.45;
}

.test-banner {
  background: #fff3cd;
  color: #7a5b00;
  text-align: center;
  padding: 8px 12px;
  font-size: 13px;
  font-weight: 600;
}

.topbar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 12px 16px;
  background: var(--card-bg);
  border-bottom: 3px solid var(--accent);
  position: sticky;
  top: 0;
  z-index: 10;
}

.brand {
  display: flex;
  align-items: center;
  gap: 8px;
  font-weight: 700;
  color: var(--primary-dark);
  text-decoration: none;
  font-size: 16px;
}

.brand-logo {
  height: 26px;
  width: auto;
  display: block;
}

.login-logo {
  height: 40px;
  width: auto;
  margin: 0 auto 12px;
  display: block;
}

.menu-toggle {
  display: none;
  background: none;
  border: 1px solid var(--border);
  border-radius: 8px;
  font-size: 20px;
  line-height: 1;
  padding: 6px 10px;
  cursor: pointer;
  color: var(--text);
}

.topbar nav {
  display: flex;
  align-items: center;
  gap: 14px;
  font-size: 14px;
}

.topbar nav a {
  color: var(--muted);
  text-decoration: none;
  white-space: nowrap;
}

.topbar nav a:hover { color: var(--text); }
.topbar nav a.on { color: var(--primary); font-weight: 700; box-shadow: 0 3px 0 -1px var(--accent); }

.topbar nav .who {
  color: var(--text);
  font-weight: 600;
  padding-left: 6px;
  border-left: 1px solid var(--border);
  white-space: nowrap;
  text-decoration: none;
}

@media (max-width: 640px) {
  .menu-toggle { display: block; }

  .topbar {
    flex-wrap: wrap;
  }

  .topbar nav {
    display: none;
    flex-direction: column;
    align-items: flex-start;
    gap: 2px;
    width: 100%;
    order: 3;
    margin-top: 12px;
    padding-top: 12px;
    border-top: 1px solid var(--border);
  }

  .topbar nav.nav-open { display: flex; }

  .topbar nav a, .topbar nav .who {
    width: 100%;
    padding: 10px 4px;
    border-left: none;
  }

  .topbar nav .who {
    border-top: 1px solid var(--border);
    margin-top: 4px;
    padding-top: 12px;
  }
}

.container {
  max-width: 640px;
  margin: 0 auto;
  padding: 20px 16px 96px;
}

h1 { font-size: 22px; margin: 0 0 16px; }
h2 { font-size: 16px; margin: 0 0 10px; }

.muted { color: var(--muted); }

.card {
  background: var(--card-bg);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 18px;
  margin-bottom: 16px;
}

.form label {
  display: block;
  font-size: 13px;
  color: var(--muted);
  margin-bottom: 14px;
}

.form input, .form select {
  display: block;
  width: 100%;
  margin-top: 6px;
  padding: 12px 14px;
  font-size: 16px;
  border: 1px solid var(--border);
  border-radius: 10px;
  background: #fff;
  color: var(--text);
}

.field { margin-bottom: 14px; }
.field-label { display: block; font-size: 13px; color: var(--muted); margin-bottom: 8px; }
.field-error { display: block; font-size: 13px; color: var(--danger); margin-top: 8px; }

.chips {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.chip {
  padding: 10px 14px;
  border-radius: 999px;
  border: 1px solid var(--border);
  background: #fff;
  font-size: 14px;
  cursor: pointer;
}

.chip-selected {
  background: var(--primary);
  color: #fff;
  border-color: var(--primary);
}

.chip-danger {
  border-color: #f2c9c7;
  color: var(--danger);
}

.chip-danger:hover { background: #fdecea; }

.btn {
  display: inline-block;
  padding: 13px 18px;
  border-radius: 10px;
  border: none;
  font-size: 16px;
  font-weight: 600;
  text-align: center;
  text-decoration: none;
  cursor: pointer;
}

.btn-block { display: block; width: 100%; }
.btn-primary { background: var(--primary); color: #fff; }
.btn-primary:hover { background: var(--primary-dark); }
.btn-secondary { background: #fff; color: var(--text); border: 1px solid var(--border); }
.btn-danger { background: var(--danger); color: #fff; }
.btn-whatsapp { background: var(--whatsapp); color: #fff; margin: 16px 0; }
.btn-whatsapp:hover { background: var(--whatsapp-dark); }

.login-wrap {
  min-height: 60vh;
  display: flex;
  align-items: center;
  justify-content: center;
}

.login-card {
  width: 100%;
  max-width: 320px;
  background: var(--card-bg);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 28px 22px;
  text-align: center;
}

.login-card input {
  width: 100%;
  padding: 14px;
  font-size: 16px;
  border-radius: 10px;
  border: 1px solid var(--border);
  margin: 16px 0;
  text-align: center;
}

.flashes { margin-bottom: 16px; }
.flash { padding: 10px 14px; border-radius: 10px; font-size: 14px; margin-bottom: 8px; }
.flash-error { background: #fdecea; color: var(--danger); }
.flash-success { background: #dcf0f9; color: var(--primary-dark); }
.flash-info { background: #e8f0fe; color: #1a4bb8; }

.section-title { font-size: 14px; color: var(--muted); text-transform: uppercase; letter-spacing: .03em; margin: 20px 0 8px; }
.section-title.alert { color: var(--danger); }

.contact-list { list-style: none; margin: 0; padding: 0; }

.contact-row {
  background: var(--card-bg);
  border: 1px solid var(--border);
  border-radius: 10px;
  margin-bottom: 8px;
}

.contact-link {
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 2px 10px;
  padding: 14px 16px;
  text-decoration: none;
  color: var(--text);
}

.contact-name { font-weight: 600; grid-column: 1; }
.contact-phone { color: var(--muted); font-size: 13px; grid-column: 1; }
.contact-time { color: var(--muted); font-size: 12px; grid-column: 1 / -1; margin-top: 4px; }

.badge {
  align-self: start;
  padding: 4px 10px;
  border-radius: 999px;
  font-size: 12px;
  font-weight: 600;
  color: #fff;
  white-space: nowrap;
}

.badge-lead { background: var(--badge-lead); }
.badge-cadastro { background: var(--badge-cadastro); }
.badge-assinatura { background: var(--badge-assinatura); }
.badge-perdido { background: var(--badge-perdido); }
.badge-cancelado { background: var(--badge-cancelado); }

.back-link { display: inline-block; margin-bottom: 12px; color: var(--muted); text-decoration: none; font-size: 14px; }

.contact-detail h1 { margin-bottom: 2px; }
.contact-phone-big { color: var(--muted); margin: 0 0 10px; }

.timeline { margin: 16px 0; border-left: 2px solid var(--border); padding-left: 14px; }
.timeline-item { font-size: 14px; margin-bottom: 8px; color: var(--text); }
.timeline-item span { color: var(--muted); font-size: 12px; margin-left: 6px; }

.action-block { margin-top: 22px; padding-top: 18px; border-top: 1px solid var(--border); }

.perdido-form { margin-top: 18px; }

.events-debug { margin-top: 20px; font-size: 13px; color: var(--muted); }
.events-debug summary { cursor: pointer; }

.fab {
  position: fixed;
  bottom: 22px;
  right: 22px;
  width: 56px;
  height: 56px;
  border-radius: 50%;
  background: var(--primary);
  color: #fff;
  font-size: 28px;
  display: flex;
  align-items: center;
  justify-content: center;
  text-decoration: none;
  box-shadow: 0 4px 14px rgba(0,0,0,.2);
}

.stat-grid {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 10px;
  margin-bottom: 18px;
}

.stat {
  background: var(--card-bg);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 16px;
  text-align: center;
}

.stat-link {
  display: block;
  text-decoration: none;
  transition: border-color .15s, box-shadow .15s;
}
.stat-link:hover {
  border-color: var(--primary-dark);
  box-shadow: 0 2px 10px rgba(0,0,0,.08);
}

.stat-value { display: block; font-size: 26px; font-weight: 700; color: var(--primary-dark); }
.stat-label { display: block; font-size: 12px; color: var(--muted); margin-top: 4px; }

.ranked-list { list-style: none; margin: 0; padding: 0; }
.ranked-list li {
  display: flex;
  justify-content: space-between;
  padding: 8px 0;
  border-bottom: 1px solid var(--border);
  font-size: 14px;
}
.ranked-list li:last-child { border-bottom: none; }
.rank-count { font-weight: 700; color: var(--primary-dark); }

.events-table { width: 100%; border-collapse: collapse; font-size: 13px; }
.events-table th, .events-table td { text-align: left; padding: 8px 6px; border-bottom: 1px solid var(--border); }

.user-row { padding: 14px 16px; display: flex; flex-direction: column; gap: 10px; }
.user-row-head { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
.user-row-head form { margin-left: auto; }

.user-reset-form { display: flex; gap: 8px; }
.user-reset-form input {
  flex: 1;
  padding: 9px 12px;
  font-size: 14px;
  border: 1px solid var(--border);
  border-radius: 8px;
}

.btn-sm { padding: 7px 12px; font-size: 13px; }

@media (min-width: 640px) {
  .stat-grid { grid-template-columns: repeat(3, 1fr); }
}

/* CAC geral (destaque no topo do bloco de CAC) */
.cac-geral{
  display:flex;flex-wrap:wrap;align-items:center;gap:10px 28px;
  background:#005483;color:#fff;border-radius:10px;padding:18px 22px;margin-bottom:18px;
}
.cac-geral-main{display:flex;flex-direction:column;min-width:150px}
.cac-geral-value{font-size:2rem;font-weight:700;line-height:1.1}
.cac-geral-label{font-size:.78rem;text-transform:uppercase;letter-spacing:.06em;opacity:.85;margin-top:2px}
.cac-geral-detalhe{flex:1;min-width:240px;font-size:.86rem;line-height:1.5;opacity:.92}
.cac-sub{font-size:.95rem;margin:0 0 10px;color:#005483}

/* MRR (mesmo tratamento visual do card de CAC geral, cor de destaque diferente) */
.mrr-hero{
  display:flex;flex-direction:column;
  background:var(--accent-dark);color:#fff;border-radius:10px;padding:18px 22px;margin-bottom:4px;
}
.mrr-hero-value{font-size:2rem;font-weight:700;line-height:1.1}
.mrr-hero-label{font-size:.78rem;text-transform:uppercase;letter-spacing:.06em;opacity:.85;margin-top:2px}

/* Gráficos (Chart.js) */
.chart-wrap{position:relative;height:240px;margin-top:14px}
.chart-wrap canvas{width:100% !important;height:100% !important}

/* Mensagens por etapa: tabs de mês + pizza (doughnut com total no centro) + legenda com % */
.pie-tabs{display:flex;gap:6px;margin-top:12px;flex-wrap:wrap}
.pie-tab{
  border:1px solid var(--border);background:var(--card-bg);color:var(--muted);
  border-radius:999px;padding:6px 14px;font-size:13px;cursor:pointer;
}
.pie-tab-active{background:var(--primary);border-color:var(--primary);color:#fff;font-weight:600}
.pie-layout{display:flex;align-items:center;gap:18px;flex-wrap:wrap;margin-top:6px}
.pie-wrap{width:210px;height:210px;flex-shrink:0;margin-top:0}
.pie-center{
  position:absolute;inset:0;
  display:flex;flex-direction:column;align-items:center;justify-content:center;
  pointer-events:none;
}
.pie-center-value{font-size:1.6rem;font-weight:700;color:var(--text);line-height:1}
.pie-center-label{font-size:.68rem;text-transform:uppercase;letter-spacing:.04em;color:var(--muted);margin-top:2px;text-align:center;max-width:110px}
.pie-legend{list-style:none;margin:0;padding:0;flex:1;min-width:180px;display:flex;flex-direction:column;gap:8px}
.pie-legend li{display:flex;align-items:center;gap:8px;font-size:13px}
.pie-legend-dot{width:10px;height:10px;border-radius:50%;flex-shrink:0}
.pie-legend-label{flex:1;color:var(--text)}
.pie-legend-value{font-weight:600;white-space:nowrap}

/* ---- Usabilidade (2026-09-23) ---- */
.container.wide { max-width: 1280px; }
.container.narrow { max-width: 640px; }

.toolbar { display: flex; flex-direction: column; gap: 10px; margin-bottom: 14px; }
.search {
  width: 100%; padding: 11px 14px; font-size: 16px;
  border: 1px solid var(--border); border-radius: 10px; background: #fff; color: var(--text);
  margin-bottom: 12px;
}
.toolbar .search { margin-bottom: 0; }
.search:focus { outline: 2px solid var(--accent); border-color: transparent; }
.chip-selected { font-weight: 600; }

.hint-bar {
  display: flex; justify-content: space-between; gap: 10px; align-items: center;
  background: #fff8e1; border: 1px solid #f0dda0; color: #6b5200;
  border-radius: 10px; padding: 10px 14px; margin-bottom: 14px; text-decoration: none; font-size: 14px;
}
.hint-bar span { font-weight: 600; white-space: nowrap; }

/* linha de contato com botão de WhatsApp */
.contact-row { display: flex; align-items: stretch; }
.contact-row .contact-link { flex: 1; min-width: 0; }
.contact-row[hidden], section[hidden], .filter-empty[hidden] { display: none; }
.wa-btn {
  display: flex; align-items: center; justify-content: center;
  width: 56px; flex-shrink: 0; color: var(--whatsapp-dark); text-decoration: none;
  border-left: 1px solid var(--border); border-radius: 0 10px 10px 0;
}
.wa-btn:hover { background: #e9f9ef; color: #128a41; }

.idle-ok { color: var(--muted); }
.idle-warn { color: #a86400; font-weight: 600; }
.idle-late { color: var(--danger); font-weight: 700; }
.idle-note { margin-left: 10px; font-size: 13px; }

/* etapas do contato */
.stepper { list-style: none; display: flex; gap: 6px; padding: 0; margin: 14px 0 4px; }
.step {
  flex: 1; text-align: center; font-size: 12px; padding: 8px 4px; border-radius: 8px;
  background: #eef3f7; color: var(--muted); font-weight: 600;
}
.step.done { background: #cfe6f3; color: var(--primary-dark); }
.step.now { background: var(--primary); color: #fff; }

/* Reativar */
.lead-note { margin: -8px 0 16px; font-size: 14px; }
.reativar-item { padding: 14px 16px; margin-bottom: 10px; list-style: none; }
.reativar-head { display: flex; flex-wrap: wrap; align-items: baseline; gap: 4px 12px; }
.reativar-nome { font-weight: 600; color: var(--text); text-decoration: none; }
.reativar-meta { margin: 6px 0 10px; font-size: 13px; display: flex; flex-wrap: wrap; gap: 6px 8px; align-items: center; }
.tag { background: #eef3f7; color: var(--primary-dark); border-radius: 999px; padding: 3px 10px; font-size: 12px; font-weight: 600; }
.reativar-actions { display: flex; flex-wrap: wrap; gap: 8px; }
.reativar-actions form { margin: 0; }
.btn-whatsapp.btn-sm { margin: 0; }

/* Painel largo: cards lado a lado no desktop */
.stat-grid.kpis { grid-template-columns: repeat(2, 1fr); }
.painel-grid { display: grid; grid-template-columns: 1fr; gap: 16px; align-items: stretch; }
.painel-grid > .card { margin-bottom: 0; }
.painel-head { display: flex; justify-content: space-between; align-items: baseline; gap: 12px; flex-wrap: wrap; margin-bottom: 16px; }
.painel-head h1 { margin: 0; }
.fonte-selo { font-size: 12px; color: var(--muted); }
.fonte-selo a { color: var(--primary); }
.painel-nav { display: flex; gap: 6px; flex-wrap: wrap; margin: 0 0 16px; position: sticky; top: 56px; z-index: 5; background: var(--bg); padding: 8px 0; }
.painel-nav a { padding: 6px 12px; border: 1px solid var(--border); background: #fff; border-radius: 999px; font-size: 13px; color: var(--muted); text-decoration: none; }
.painel-nav a:hover { color: var(--primary); border-color: var(--primary); }
.painel-grid .span-2 { grid-column: 1 / -1; }
html { scroll-behavior: smooth; }
section[id] { scroll-margin-top: 110px; }

@media (min-width: 900px) {
  .stat-grid.kpis { grid-template-columns: repeat(6, 1fr); }
  .painel-grid { grid-template-columns: 1fr 1fr; }
  .ciclo-grid { grid-template-columns: repeat(4, 1fr); }
  .toolbar { flex-direction: row; align-items: center; flex-wrap: wrap; }
  .toolbar .search { max-width: 320px; }
}

/* ---- Desktop de verdade: listas em colunas, contato em 2 colunas ---- */
.detail-grid { display: block; }
@media (min-width: 900px) {
  .contact-list.cols-4 .contact-link { grid-template-columns: 2.2fr 1.3fr 130px 1.6fr; align-items: center; gap: 12px; padding: 14px 20px; }
  .contact-list.cols-3 .contact-link { grid-template-columns: 2.2fr 1.3fr 2.6fr; align-items: center; gap: 12px; padding: 14px 20px; }
  .contact-list .contact-link > * { grid-column: auto; margin: 0; }
  .contact-list .badge { justify-self: start; }
  .contact-list .contact-link:hover { background: #f4f9fc; border-radius: 10px; }
  .contact-list.card-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(380px, 1fr)); gap: 12px; }
  .contact-list.card-grid .reativar-item { margin-bottom: 0; }
  .detail-grid { display: grid; grid-template-columns: 340px 1fr; gap: 32px; align-items: start; }
  .detail-main > .action-block:first-child { margin-top: 0; padding-top: 0; border-top: none; }
  .container.wide h1 { font-size: 26px; }
  .reativar-actions { flex-wrap: wrap; }
}

/* ---- Cor e leitura dos gráficos ---- */
.stat { border-top: 4px solid var(--border); }
.stat .stat-rate { display: block; font-size: 11px; font-weight: 600; margin-top: 6px; opacity: .85; }
.k-lead { border-top-color: var(--badge-lead); background: #f0fbfe; } .k-lead .stat-value { color: #0a86b0; }
.k-cad { border-top-color: var(--badge-cadastro); background: #f6f2fe; } .k-cad .stat-value, .k-cad .stat-rate { color: #6d3fd6; }
.k-ass { border-top-color: var(--badge-assinatura); background: #eaf3f9; } .k-ass .stat-value, .k-ass .stat-rate { color: var(--primary); }
.k-ativo { border-top-color: #1f9d55; background: #eef9f2; } .k-ativo .stat-value { color: #167a42; }
.k-canc { border-top-color: var(--badge-cancelado); background: #fdf0ef; } .k-canc .stat-value { color: var(--danger); }
.k-perd { border-top-color: var(--badge-perdido); background: #f4f5f7; } .k-perd .stat-value { color: #5b6470; }
.ret-grid { grid-template-columns: repeat(3, 1fr); margin-bottom: 0; }
.ret-grid .stat-value { font-size: 22px; }

.card.c-cyan { border-top: 4px solid var(--badge-lead); }
.card.c-navy { border-top: 4px solid var(--primary); }
.card.c-accent { border-top: 4px solid var(--accent-dark); }
.card.c-purple { border-top: 4px solid var(--badge-cadastro); }
.card.c-green { border-top: 4px solid #1f9d55; }
.card.c-red { border-top: 4px solid var(--danger); }

.funnel { display: flex; flex-direction: column; gap: 10px; margin-top: 16px; }
.funnel-row { display: grid; grid-template-columns: 96px 1fr 48px; align-items: center; gap: 12px; }
.funnel-name { font-size: 13px; font-weight: 600; color: var(--text); }
.funnel-track { background: #eef3f7; border-radius: 8px; height: 34px; overflow: hidden; }
.funnel-bar { height: 100%; min-width: 40px; border-radius: 8px; display: flex; align-items: center; justify-content: flex-end; padding-right: 12px; color: #fff; font-size: 14px; }
.funnel-rate { font-size: 13px; font-weight: 700; color: var(--primary); text-align: right; }
.funnel-foot { margin: 16px 0 0; font-size: 13px; color: var(--muted); }
.dot { display: inline-block; width: 9px; height: 9px; border-radius: 50%; margin-right: 6px; }

.cac-geral { background: linear-gradient(135deg, #5b2fc9, #8b5cf6); }
.mrr-hero { background: linear-gradient(135deg, #0aa0d3, #21bdf0); }
.chart-wrap { height: 280px; }
.pie-wrap { height: 210px; }
@media (max-width: 640px) {
  .ret-grid { grid-template-columns: 1fr; }
  .funnel-row { grid-template-columns: 74px 1fr 40px; gap: 8px; }
}

.ltv-cac { display: flex; align-items: center; gap: 14px; margin-top: 16px; padding: 14px 16px; border-radius: 10px; background: #eef9f2; border: 1px solid #cfead9; font-size: 13px; color: #24503a; }
.ltv-cac-value { font-size: 28px; font-weight: 700; color: #167a42; white-space: nowrap; }